SHIPPING AND RETURNS
Shipping
Delivery / Shipping costs will be charged in addition; such additional charges are clearly displayed during the checkout process and included in the 'Grand Total'.
Shipping rates will vary based on product and location, with the total shipping rate being calculated at check out.
We have included some indicative rates below.
UK Shipping
Please allow 2-3 Business Days* for all UK Standard Shipping.
Orders over £50 qualify for FREE DELIVERY**
UK Shipping Rates £3.95
* While we strive to deliver your goods within 3 days, no guarantee is given or implied.
** FREE DELIVERY excludes Channel Islands and Isle of Man.
If you have an queries or if you have not received your goods in 7 days, please contact us at info@cards4flowers.com
Return & Refunds Policy
Returns
See full details of our returns policy
The Customer is responsible for both the cost of returning items and ensuring it arrives in a saleable condition. Made to order items cannot be returned unless faulty.
Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
Please contact us, if you want:
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us to replace the goods;
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a price reduction; or
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to reject the goods and get a refund.
Refunds
Orders cancelled prior to dispatch are refunded within one working day. Returns are refunded within 14 days of receipt. All returned goods will be inspected for use and / or damage before refunds are processed. We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is considered to be the result of unnecessary handling by you.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.